Some time ago, the impact of the coronavirus pandemic on business and IT was not entirely apparent. However, today, almost two years later, we know that COVID-19 accelerated processes and trends that were already slowly beginning to take off before the pandemic, and digital transformation has become a competitive issue for most companies. Digital transformation was already gaining momentum before the pandemic, but its adoption by businesses has been accelerated by the situation of the last few years.
As the pandemic has demonstrated, even seemingly impossible things can be accomplished in a short amount of time. The timeframe of many projects has shortened, offline working models have been suddenly digitized, and face-to-face meetings have efficiently moved to the online channel, saving time and cost. The most notable change has been the massive introduction of remote work and the need to modernize traditional IT approaches.
The inevitability of remote work is accelerating digital transformation
In a 2020 survey, Gartner found that 82% of company leaders plan to allow working remote work for at least some time before employees return to the workplace. Nearly half have said they intend to allow employees to work remotely full-time.
The pandemic has indeed disrupted the normal timeline of digital transformation. With an unprecedented number of employees working from home, companies have been forced to deal with all that this entails – virtual meetings, remote access to files and documents, cross-departmental collaboration, adapting and maintaining company culture, as well as other processes. Companies have been forced to adapt and transform their models to meet today’s demands and circumstances.
Remote work has been causing companies to also rethink their IT infrastructure. By 2024, organizations will be forced to prolong their digital transformation plans by at least five years. These plans will have to adapt to a post-COVID-19 pandemic world, which includes increasing the adoption of remote work and digital touchpoints.