By Team SOLVEDIO │ Updated November 26, 2024
Executive Summary
A major Scandinavian confectionery company faced challenges with fragmented task tracking, inefficient allocation, and poor communication across its global operations. Solvedio implemented a customized Task Management System that centralized task tracking, supported multiple languages, and included role-based dashboards and automated notifications. This solution improved task visibility, collaboration, and strategic prioritization, leading to faster issue resolution and enhanced leadership efficiency.
About
This Scandinavian confectionery leader has over 150 years of history and is renowned for its diverse portfolio of sweets, chocolates, and candies. Operating globally, the company distributes its iconic brands across Europe. Known for its commitment to innovation, quality, and sustainability, it continues to thrive in the highly competitive confectionery market while maintaining its traditional values.
What They Say
"Solvedio’s Task Management System has significantly improved our leadership team's efficiency and collaboration across multiple regions. The multilingual support, automated notifications, and centralized task tracking have helped us streamline operations and focus on strategic goals more effectively."
The Problem
The leadership team faced several challenges in managing tasks across multinational operations, including fragmented task tracking across departments, inefficient task allocation, limited visibility into project progress, and communication gaps between teams. The lack of automated notifications and a system supporting multiple languages contributed to delays and inefficiencies. A streamlined, multilingual task management solution was needed to improve oversight, collaboration, and accountability.
Our solution
Solvedio implemented a tailored Task Management System for Cloetta, which centralized task tracking across 5+ departments and improved cross-department collaboration among 15 teams. The platform supported 10+ languages, provided role-based dashboards for 4 leadership positions, and included automated notifications, which streamlined communication and ensured timely task completion. The solution also enabled better strategic prioritization, reduced administrative workload by 35%, and increased accountability, leading to a 35% reduction in issue resolution time and a 25% improvement in team performance.
This digitalization led to:
+ 35%
reduction in issue resolution time
+ 35%
reduction in administrative workload
+ 25%
improvement in team performance
The solution was built around ten key functional elements:
1. Centralized Task Repository
- Unified platform for creating, assigning, and tracking tasks across the organization.
- Multilingual support to accommodate diverse teams across regions.
2. Role-Based Dashboards
- Customized interfaces tailored for directors, managers, and team members.
- Personalized task views with relevant lists and filters for better task prioritization.
3. Task Filtering and Sorting
- Advanced filtering based on status, category, or strategic initiative.
- Quick access to overdue tasks and personal assignments.
4. Collaboration Features
- Ability to assign team members to tasks across departments and countries.
- Discussion and comment functionality for enhanced communication on each task.
5. Automated Notifications
- Email alerts for important task-related events like creation, status changes, and assignments.
- Customizable notifications to ensure relevance for different departments.
6. Performance Reporting
- Task completion rate tracking and overdue task monitoring.
- Comprehensive reporting features for data-driven leadership decisions and resource allocation.